Idea: Government NPS (Net Promoter Score)
Idea: Government NPS (Net Promoter Score) Would you recommend this government to a friend? Here’s a random idea. NPS (Net Promoter Score) is used by many different companies to evaluate the customer experience. The essential question to calculate a Net Promoter Score is: On a scale of 0 to 10, how likely is it that you would … Continue reading Idea: Government NPS (Net Promoter Score)