Talking to a TSA Agent about the Government Shutdown I’m flying from JFK airport in New York to SFO today. The longest government shutdown in US history just got put on pause for 3 weeks yesterday where 800,000 federal employees had been furloughed. I asked him how the last three weeks had been going. It sounds like he … Continue reading Talking to a TSA Agent about the Government Shutdown
Would You Vote For Trump or a Random Citizen? For me, without a doubt, I would vote for a random citizen. If you read the Wikipedia page for Average Joe it shares some of the attributes of the “typical person” in the US. While it’s a a stereotype, it gives a sense of what some of the median … Continue reading Would You Vote For Trump or a Random Citizen?
Blog Idea: Absurd Insurance Stories I think anyone who I’ve had a somewhat detailed conversation about health insurance with has explained to me a story of some absurd interaction they or someone they know has had with the health insurance system. I also have this sense that these stories are far more common than people … Continue reading Blog Idea: Absurd Insurance Stories
Idea: Government NPS (Net Promoter Score) Would you recommend this government to a friend? Here’s a random idea. NPS (Net Promoter Score) is used by many different companies to evaluate the customer experience. The essential question to calculate a Net Promoter Score is: On a scale of 0 to 10, how likely is it that you would … Continue reading Idea: Government NPS (Net Promoter Score)